When Amazon sellers encounter issues with their Amazon product listing, they are typically anxious to find a solution as soon as possible.
After all, an unavailable listing means that your product is not available for sale on Amazon, and that can mean lost sales and revenue.
In this article, we’ll deep dive into a “currently unavailable” listing and help troubleshoot the potential problems.
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What does it mean if a product is “currently unavailable”?
There are a few possible reasons why your Amazon listing might say currently unavailable.
Here are some of the things you can check to identify what might be the possible cause of your product going unavailable:
1) Product is inactive
This means that the listing is not available for sale on Amazon. Some of the reasons why products can become inactive may be because:
- 24 hours haven’t passed yet since the product page was launched.
- The seller entered a future date or the current date in the start sale date field.
- Your listings are inactive after going on a holiday
Here’s what you can do to find out if you have inactive listings:
a) Log in to your Amazon Seller Central account.
b) On the upper right corner, go to Settings and select Account Info.
c) Once you click Account Info, you’ll be directed to the Seller Account Information. Go to the Listing Status section and check each marketplace you’re currently selling in to identify if there are any inactive listings.
You can easily change the status of your listings for all marketplaces or specific marketplaces by going to the holiday settings.
2) Incomplete product details
There are some instances that sellers miss to indicate product quantity or price during the listing creation which makes it unavailable.
This also happens when you fail to set the shipping settings to a particular region causing the product to appear as “currently unavailable”.
3) Violation of Amazon’s Terms of Service
It’s important to make sure that your listing doesn’t violate any of Amazon’s terms and conditions to avoid having your listing removed. Some of the most common violations include:
- Using someone else’s copyrighted images
- Listing products that are restricted or prohibited on Amazon
- Creating duplicate listings
4) Inventory issues
There are some instances where you might find that you have an active product with available inventory but appears as “currently available”.
This might be because your product is currently in reserved status and is being temporarily held by Amazon.
Some reserved statuses include Reserved Customer Order, Reserved FC Transfer, or Reserved FC Processing.
On the other hand, if your product is out of stock, then it’s likely that the listing will say currently unavailable.
What can you do to get your “currently unavailable” listing fixed?
In some cases, all you can do is wait.
This is especially true for cases wherein you just launched your product and you still need to wait a few more hours before it appears available.
This also happens when your inventory is in reserved status and you would have to wait before Amazon releases the inventory back into your stock levels.
2) Update your product listing
Make sure that you correctly create your product listing by filling out all mandatory fields on Amazon Seller Central and ensuring that all details are accurate.
3) Check for Amazon policy violations
If you think that your listing has violated Amazon’s community guidelines or product policies, then review your listing carefully.
You can also check Amazon’s help pages for more information. Once you have made the necessary changes, resubmit your listing for review.
4) Check your inventory status
If you think that your listing is unavailable because of inventory issues, you can check the status of your inventory by following these steps:
a) Log in to your Amazon Seller Central account.
b) On the upper left corner of the page, go to Inventory and select Manage Inventory.
c) Once you’re on the Manage Inventory page, look for the listing that says currently unavailable and check the stock levels. If it says 0, then that means the product is out of stock.
5) Contact seller support
If you’ve already done everything on your end to fix the listing and it still shows unavailable, then you will need to contact Amazon seller support.
They will be able to investigate the issue and help you get your listing back up and running.
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How to prevent your listing from becoming “unavailable” in the future?
The best way to prevent your listing from becoming unavailable is to be proactive and stay on top of your inventory. Make sure that you always have enough stock to avoid going out of stock.
Also, you should regularly check your listing to ensure that all the information is accurate and up-to-date.
Lastly, ensure that you follow Amazon’s Terms of Service.
By following these tips, you can avoid having your listing become currently unavailable.
When you become a seller on Amazon, one of the things you’ll dread is encountering an issue with your product listing.
When this happens, it’s natural to feel a bit panicked and frustrated.
However, it’s important to remember that there are usually solutions to these problems. In most cases, it is a simple fix that you can do on your own.
In this article, we’ve explored some of the possible reasons why your Amazon listing might say “currently unavailable.”
We’ve also provided some tips on what you can do to fix the problem and get your listing back up and running.
If you’re still having trouble, the best thing to do is contact seller support for help. They should be able to tell you why your listing is unavailable and how to fix the problem.
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